A clinician on the phone at her desk, holding a prescription note

Home › How it works

The Emsee Care Program

A prescription is where your care should start, not where it stops.

Menopause treatment, with all of it handled in one place.

Getting treatment right is usually a series of small adjustments rather than a single decision. The Emsee Care Program is built for that period: reviews timed to how you’re actually going, a team you can ask between appointments, and medication that arrives at your door.

Book a bulk billed Doctor Assessment

The program only starts if a Doctor recommends treatment and you decide to go ahead.

Without follow-up

What happens when no one checks how it’s going.

A woman on the phone by a window, looking concerned

Side effects, and no one to ask

If something feels off after you start treatment, you shouldn’t be left guessing whether to worry, wait or stop.

A starting dose that never changes

A starting prescription is a starting point. If no one checks how it’s working, you may stay on something that isn’t quite right.

Giving up too early

Some women stop treatment in the first few months because no one helped them adjust it, then decide it isn’t for them.

Only half the picture

Sleep, mood, brain fog and weight are part of it too. A prescription on its own doesn’t look at them.

What the program covers

One team, one record, one plan. The point is that the repeating stops.

Your Doctor, as often as your care needs

Reviews are scheduled around how your treatment is going, not a fixed interval, with no additional gap charged. If something isn’t working in week five, you say so in week five.

A Clinical Care Team member on a headset call

Your Clinical Care Team, between appointments

A person on the phone on weekdays, or in the chat in the Emsee app, who already has your plan in front of them. Clinical questions go to your Doctor.

Hands holding a phone at a kitchen table

Your medication, managed for you

Coordinated and delivered to your door, so there’s no month where a prescription has quietly run out. Medication is billed separately, and most are available under the PBS.

A woman on a phone consultation in her kitchen

Naturopathy and nutrition, on the same plan

Approaches that don’t start with hormones, and eating for this stage of life, working from the same record as your Doctor.

Side by side

Compared with a short appointment.

Your usual GP may be the right place for a lot of your care, and we write to them. This is where a menopause-only clinic is different.

What matters	A short general appointment	Emsee Care Program
Time to explain	Often around ten minutes	A first assessment built around your whole history
Menopause training	Varies from GP to GP	Every Doctor trained through a mandatory Menopause Immersion Program
Questions between visits	Usually another booking	Your Clinical Care Team, by phone on weekdays or in the app
Getting treatment right	Follow-up when you book it	Reviews close together at the start, then spaced to your treatment
Cost of the first visit	Often bulk billed	Bulk billed if eligible, then $99 a month only if you go ahead

It suits you if

You want to be believed the first time, by a clinician whose whole practice is menopause
You want your treatment checked and adjusted, not just started
You want someone to ask between appointments
You want the cost clear before you commit

It’s not the right place if

You’re looking for a one-off prescription with no follow-up. Review and adjustment is most of what you’re paying for
You need urgent or emergency care. Your GP or the nearest emergency department is the right place
You’re having active cancer treatment, or need care delivered in person

Your first step

Explain it once, to a Doctor who sees this every day.

Around four days away, by telehealth. Bulk billed if you’re eligible, no referral needed, and it doesn’t sign you up to anything.

Book a bulk billed Doctor Assessment

Or call 1300 883 405. Not ready? Use the Symptoms Checker.

Book a bulk billed Doctor AssessmentAround 4 days to your first appointment · bulk billed if eligible