Menopause care by telehealth
Your first appointment is a menopause assessment to discuss your options with a Doctor.
Bulk billed menopause assessment, if eligible.
No referral needed.
At Emsee Menopause Centre, a Doctor listens to what has changed, assesses your symptoms and health history, and discusses the care options that may suit you. You can decide what to do next after the assessment.
The assessment is separate from any ongoing care plan. You do not need to choose a monthly package before discussing your options. Medicare eligibility applies.
Each Doctor is a qualified GP trained in menopause. Meet the Doctors
Care that connects the dots
If sleep, memory and mood have changed together, telling the story in separate appointments can leave the whole picture unseen. We assess them together.
Not three separate stories
Your sleep.
Your memory.
Your mood.
Your first appointment is an assessment: a place to explain how it all fits together, discuss your options with a Doctor and decide on the next step.
How care works
Start by talking through your symptoms and your options. You do not need a referral or a decision about ongoing care before the assessment.
Step 01
Your first appointment is with a Doctor by telehealth. Bring the symptoms, questions and concerns you want to discuss. Your first appointment is around four days from booking.
The assessment is bulk billed if you are eligible. It is separate from the ongoing care packages.
Step 02
The Doctor reviews your symptoms and health history, assesses what may be happening and explains the care options that could suit you, including whether further assessment is needed.
Treatment decisions are made with a clinician. Hormone therapy is considered only where it suits you.
Step 03
After the assessment, you can consider the information and care options discussed. If ongoing care is appropriate, the team explains the relevant package, inclusions and costs before you choose.
Ongoing care is optional. The six-month Complete Care plan and month-to-month option have different prices and terms.
You can read the care-plan inclusions and prices before deciding whether to continue after your assessment. See what each step costs
What ongoing care can include
After your assessment, you can choose the level of ongoing support that suits your needs. The care plans have different inclusions; not every package includes appointments with a Doctor or allied health practitioner.
Your medical care
Emsee Complete Care includes reviews with a Doctor through stabilisation, priority access to appointments with a Doctor, Clinical Care Support and ongoing script and medication management.
Your allied health care
Emsee Natural Care adds a naturopath or nutritionist consultation, regular reviews, diet programs and a personalised written summary. Complete Care builds on these inclusions.
Information and app support
Emsee Free includes a personalised self-assessment and resources. Self Care adds the eBook, full app access and clinical-team questions through the app, subject to fair use.
Care once medication is stable
After six months on Complete Care, and only when medication is stable, Maintenance Care includes routine reviews with a Doctor every six months and priority access to a Doctor if an earlier review is needed.
What it costs
Your first appointment is a bulk billed menopause assessment, if eligible. It is a conversation about your symptoms and options, not a requirement to join a monthly plan.
Your first appointment
The Doctor reviews your symptoms and health history, assesses what may be happening and discusses the care options that may suit you. You do not have to choose ongoing care at this appointment.
Bulk billed if eligible. Medicare eligibility applies.
Bulk billedif eligible
Book Your Bulk Billed Menopause AssessmentThe digital self-assessment in Emsee Free is separate from the booked menopause assessment with a Doctor. Self Care, Natural Care and Complete Care build on the preceding package. Maintenance Care is a separate option for eligible members.
Start with information
$0 / month
A first step towards understanding menopause.
Answers and everyday support
$14 / month
Clinical-team questions through the app, the Emsee eBook and supplement savings.
All Emsee Free inclusions, plus:
Allied-health-led care
$59 / month
Naturopath and nutritionist care, diet programs and regular reviews.
All Emsee Self Care inclusions, plus:
Supplements are not included in the subscription price.
Read full inclusionsMost complete
Medical and allied health
$99 / month
on a 6-month plan
or $139 / month, month to month
Care led by a Doctor, priority access to appointments and ongoing allied-health support.
All Emsee Natural Care inclusions, plus:
Individual medication is charged separately.
Read full inclusionsStay supported as things settle
$49 / month
Ongoing medication management, with access to a Doctor if your needs change.
Available after 6 months on Emsee Complete Care, only when medication is stable.
Individual medication is charged separately.
Read full inclusions* Fair use applies to clinical-team questions through the app. Supplements are purchased separately. Individual medication is charged separately from Complete Care and Maintenance Care.
The Complete Care price of $99/month applies to a six-month plan. The month-to-month option is $139/month. Maintenance Care is available only after six months on Complete Care and when medication is stable.
Read the full inclusions
Open each package to read its inclusions, eligibility and separate costs. Your assessment with a Doctor is the place to discuss which options may suit you.
All Emsee Free inclusions, plus:
* Fair use policy applies to questions to our clinical team through the app.
Back to care plansAll Emsee Self Care inclusions, plus:
* Fair use policy applies to questions to our clinical team through the app.
Supplements are not included in the subscription price.
Back to care plansAll Emsee Natural Care inclusions, plus:
* Fair use policy applies to questions to our clinical team through the app.
Individual medication is charged separately.
Back to care plansAvailable after 6 months on Emsee Complete Care, only when medication is stable.
* Fair use policy applies to questions to our clinical team through the app.
Individual medication is charged separately.
Designed for reassurance and continuity: routine reviews every 6 months, ongoing medication management, and a route to an earlier review with a Doctor if things change. This is ongoing care, not an insurance product or emergency service.
Back to care plansMeet the Doctors
Each Doctor is a qualified GP who completes the mandatory Menopause Immersion Program. The training draws on what 20,000 consultations a year teach our clinic.
Before you book
If you would rather speak to a person, call 1300 412 422.
Your first appointment is a menopause assessment with a Doctor. You can explain your symptoms and concerns, review your health history and discuss the care options that may suit you. The assessment may identify a need for further assessment or another type of care. It is not a promise of a diagnosis, prescription or treatment.
The assessment is bulk billed if you meet the Medicare eligibility requirements. You do not have to choose a monthly care package before the assessment.
No. Emsee Free includes a personalised digital menopause self-assessment, resources, limited app access and the clinical question-and-answer library. The booked menopause assessment is an appointment with a Doctor to discuss your symptoms and options.
No referral is needed to arrange your menopause assessment with Emsee Menopause Centre.
No. The assessment is separate from ongoing care. You can discuss your options first and decide afterwards. If a package is appropriate, the team explains its inclusions, price and terms before you choose.
Emsee Free is $0/month, Self Care is $14/month and Natural Care is $59/month. Complete Care is $99/month on a six-month plan, or $139/month month to month. Maintenance Care is $49/month for eligible members.
Maintenance Care is available only after six months on Emsee Complete Care and only when medication is stable. It includes routine reviews with a Doctor every six months, with priority access to a Doctor if an earlier review is needed.
Individual medication is charged separately from Complete Care and Maintenance Care. Supplements are purchased separately from the subscription. Self Care includes 20% off Vital.ly supplements, and Natural Care adds 20% off practitioner-grade supplements. Maintenance Care includes supplement discounts.
Complete Care includes reviews with a Doctor through stabilisation. Maintenance Care includes routine reviews with a Doctor every six months and priority access if you need a review sooner. Natural Care and the packages that include it provide regular naturopath or nutritionist reviews. A fair use policy applies to clinical-team questions through the app.
We send a letter to the Doctor you usually see after your first assessment, so your regular care and your menopause care are connected.
No. Some health situations need in-person assessment. Your clinician decides whether telehealth and this service are appropriate and explains the next step.
A Doctor trained in menopause listens to what has changed, assesses your symptoms and talks through your options with you. You can decide on ongoing care afterwards.
Bulk billing is subject to eligibility. Or call 1300 412 422.
Medical disclaimer. The information on this page is general in nature and does not replace personal medical advice, diagnosis or treatment. A qualified clinician must assess your circumstances; treatment suitability, risks, benefits and outcomes vary. If you need urgent medical care, contact emergency services on 000.
